Privacy Policy

Last Updated: 8/8/25

Quotigo.ai (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, web app, or related services.

By using Quotigo.ai, you agree to the terms of this Privacy Policy.

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1. Who We Are

Quotigo.ai is operated by [Your Company Name], a company registered in the United Kingdom. We provide an AI-powered platform for generating trade job estimates and connecting customers with professionals.

For any privacy-related concerns, contact us at:
Email: [Insert Contact Email]

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2. What Personal Data We Collect

We may collect and process the following data:

a. Information you provide directly:
• Name
• Email address
• Password (hashed and secured)
• Business name (for trade professionals)
• Job descriptions or estimate queries
• Payment information (processed securely via a third-party provider)

b. Automatically collected data:
• IP address
• Device and browser type
• Usage data (e.g. pages visited, time spent)
• Cookies (see Section 6)

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3. How We Use Your Information

We use your data to:
• Provide access to the Quotigo app and features
• Generate AI-powered estimates
• Manage your account and subscription
• Respond to support requests
• Monitor usage and improve our services
• Comply with legal obligations

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4. Legal Basis for Processing

We process your personal data under the following lawful bases:
• Contractual necessity: to provide services and manage your subscription
• Consent: for optional marketing or tracking cookies
• Legitimate interest: to improve the user experience and prevent fraud
• Legal obligation: to comply with tax or regulatory laws

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5. Data Storage & Security
   • Data is stored on secure UK/EU servers or GDPR-compliant providers.
   • We implement encryption, access controls, and data minimisation practices.
   • Payment details are handled securely by Stripe or another PCI-DSS compliant provider; we do not store full payment card information.

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6. Cookies and Analytics

We use cookies and similar technologies to:
• Maintain session information
• Improve site functionality
• Analyse usage patterns (via tools like Google Analytics)

You may disable cookies in your browser settings. For more info, please see our [Cookie Policy].

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7. Marketing Communications

We may email you with product updates, promotions, or feature announcements — only if you’ve opted in. You can unsubscribe at any time using the link in our emails.

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8. Data Sharing

We do not sell or rent your personal data.
We may share data only with:
• Trusted service providers (e.g. payment processors, cloud storage)
• Legal or regulatory authorities if required by law
• Analytics platforms (only aggregated or anonymised data)

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9. Data Retention
   • We retain user account data for as long as the account is active or required by law.
   • You may request deletion at any time by contacting support.

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10. Your Rights (UK GDPR)

You have the right to:
• Access your personal data
• Correct or update your data
• Request deletion (“right to be forgotten”)
• Object to processing
• Withdraw consent
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, please contact us at [Insert Contact Email].

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11. Children’s Privacy

Quotigo.ai is not intended for use by anyone under the age of 18. We do not knowingly collect data from children.

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12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here, and where appropriate, you will be notified by email or on the site.